Frequently Asked Questions

Please read the FAQs below. If you can't find the answer you are looking for send us a message here!

About Quick Tap Review Card

What is a Quick Tap Review card?

A Quick Tap Review card integrates the latest in Near Field Communication (NFC) technology. When customers tap this card against an NFC-compatible device, like most modern smartphones (iPhone, Samsung, Google Pixel, Huawei, LG etc.) they're immediately directed to your business's Google review page. This streamlines the process of garnering feedback, making it swift and hassle-free.

What advantages does the Quick Tap Review card offer?

Choosing Quick Tap Review cards comes with several perks:

  • Boosted Reviews: Enhance your online presence with more Google reviews.
  • Enhanced Customer Interaction: Engage customers effortlessly, nudging them to voice their experiences.

In essence, Quick Tap Review is your partner in bolstering online visibility and fostering customer relationships.

How many reviews can I accumulate with Quick Tap Review?

With Quick Tap Review, the sky's the limit! Our technology encourages and facilitates endless feedback, letting your digital reputation flourish.

Is there an expiry date for the Quick Tap Review cards?

Our Quick Tap Review cards are timeless. Once in your hands, they'll serve your business without any expiration, promising forever advantages.

Can I alter the link on my Quick Tap Review card?

Absolutely! Quick Tap Review prides itself on flexibility. Our system allows seamless link updates. Check our tutorials for an easy guide on adjustments.

After receiving my Quick Tap Review card, what’s next?

Setting up is a breeze! We provide a comprehensive tutorial detailing how to embed your Google review link onto your Quick Tap Review card. And if any hiccups arise, our dedicated customer support is just a call away.

Can I associate different cards with varied businesses?

Certainly! Every card can be customized to represent a distinct business, giving you the freedom to manage and amplify feedback for multiple ventures.

Is a Google account essential for my customers to pen a review?

To submit a review, customers need a Google account. However, with platforms like Gmail, YouTube, and Google Maps being widely used, a staggering 93% of smartphone owners already have one. Quick Tap Review taps into this vast user base, ensuring a smooth review process for most.

Do you offer bulk purchases?

Absolutely! We understand the varied needs of businesses, and for those looking to order in larger quantities, we're more than happy to accommodate. Not only do we support bulk purchases, but we also offer quantity discounts to ensure you get the best value for your investment. Whether you're looking to equip multiple outlets or simply want to stock up, Quick Tap Review has got you covered. Reach out to our customer service team for detailed pricing on bulk orders.

Shipping & Delivery

Do you ship worldwide?

Absolutely! We delivery to customers in order 100 countries. In order for us to do so without any hiccups, please make sure that all of your checkout information is entered correctly.

How long will it take for my order to arrive?

Order processing takes 1-2 business days before shipment.

Once your item/s is dispatched, estimated delivery time is:


USA: 6-10 business days

UK: 5-10 business days

Australia: 4-7 business days

Canada: 5-12 business days

NZ: 5-8 business days

Europe: 7-12 business days

Rest of world: 8-14 business days


For more information, visit our Shipping page.

Where is my order being shipped from?

Our products are made and shipped from multiple countries, including the US, China & Australia. This allows us to offer great prices, while ensuring the highest level of quality.

My order still hasn't arrived, I think it's lost?

If your order hasn't arrived in the advised shipping times and you think it may be delayed or lost in the post please Contact Us and we will assist you right away.

What happens if no one is at my delivery address and my order arrives?

Anyone at your delivery address can receive the package on behalf of the customer. Usually, the postman will leave the package at your front door, in the mailbox, or he may leave a collection slip if no one is available and you can pick your parcel up from your local post office.

Order Changes

I need to change my order, who can help me with this?

If you want to edit or change your order please notify us as soon as possible through our Contact Us page. Unfortunately, once your order has been processed we cannot make any changes or cancellation.

Emails & Notifications

Will I receive a confirmation email that my payment has been received and product(s) shipped?

Yes, you will receive an email notifying you of confirmation of your order. Tracking information is available 1-3 business days after you have placed your order.

I placed an order but I didn't get a confirmation email... What's going on?

Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email has been sent there. If there is still no confirmation email, please contact us through our Contact Us form.

Payments

Which cards do you accept?

We accept Visa, Mastercard and American Express debit and credit cards. We also accept payments through PayPal, Apple Pay, Shopify Pay and Google Pay.

Are your prices inclusive of tax?

Yes, it will be automatically calculated into our product prices.

Is it safe to purchase online?

Yes, perfectly safe. We use industry standard SSL encryption to protect your details. Any sensitive information such as your name, address and card details are encoded so they can only be read on secure servers.

Is all of my data protected on your site?

Absolutely! We take privacy and security very seriously. All orders are securely processed through Shopify which is one of the largest, safest and most trusted platforms in E-commerce.

Damaged Items / Product Care

The goods I received are damaged, what should I do?

If you have received a damaged or not as described item upon delivery, please Contact Us immediately so we can resolve the problem.

Other FAQs

Do you provide opportunities for Brand Ambassadors, Sponsorships, or Partnerships?

Yes, we do! At Quick Tap Review, we believe in growing together. We're always on the lookout for passionate individuals and businesses to collaborate with. Whether you're interested in becoming a brand ambassador, seeking a sponsorship, or exploring a potential partnership, we're eager to hear from you. We value the synergy that comes from collaborations and are committed to fostering mutually beneficial relationships. Kindly reach out to us to discuss opportunities in detail.

I have sent you an email, when will you respond?

If you sent your email:

On business days (Monday-Friday) we will get back to all emails within 24 hours.

On the weekend (Saturday, Sunday) we will get back to you within 48 hours.

Any questions?

You can contact us through our Contact Us page! We are happy to assist you.